Returns

ITEMS NOT ELIGIBLE FOR RETURN:

TX Jeep Specialties frequently offers products that cannot be returned. Such items include, but are not limited to:

 

• Clearance items
• Discontinued items
• Scratch and dent items
• Apparel
• Mounted tires and wheels
• Electrical items, including lights
• Programmers and calibrators
• Custom orders/items
• Special orders

 

All sales of these items are deemed final, with no returns or refunds permitted. The purchaser assumes all risks associated with acquiring these products. Although clearance or scratch and dent items undergo basic functionality testing, they may exhibit minor cosmetic flaws, such as scratches, dings, or dents. If any items display defects in quality or performance after the transaction, the buyer is responsible for all necessary servicing or repairs and agrees to release both TX Jeep Specialties and the manufacturer from any liability, unless legally mandated otherwise. Clearance or scratch and dent items do not carry a 30-day warranty or satisfaction guarantee.

 

Items Purchased on TX Jeep Specialties

If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, opened or modified and is complete, you may return, at your cost, all or part of the order to receive a full refund for the original purchase price of the product. Original shipping, return shipping and handling costs are non-refundable. Special order or non-stocking items are specifically exempted from this policy and will be assessed with an appropriate re-stocking charge. If you are returning merchandise after 31 days, a store credit will apply, subject to approval, along with a 15% restocking fee (only applied to item being returned) will be charged for the balance of the original purchase price. In order to obtain an RGA (return goods authorization), please call and speak with a customer service rep (sales@txjeepspecialties.com). Wheels are not returnable after tires have been mounted.

 

Credit Card Transaction

By providing your credit card details to TX Jeep Specialties, you authorize us to charge your credit card for the agreed upon purchases. This authorization includes all retail transactions and any other charges outlined in your order agreement.

You affirm that you are the lawful cardholder of the credit card provided and that all information you provide is accurate and complete. TX Jeep Specialties will charge your credit card for the amount specified in your order, which includes the total cost of the purchase(s), applicable taxes, and any additional fees agreed upon.

TX Jeep Specialties takes your security seriously and ensures the confidentiality and security of your credit card information. Your credit card will be billed as soon as your order is processed.

By completing your order, you agree to these Terms & Conditions. Please keep a copy of this authorization for your record.

 

A re-boxing fee will apply to shipments where the original packing can no longer be used for resale as a new item. Packing must be up to our standards of quality in order to ship to a new customer. Packages can be damaged when being shipped to you, making it impossible to sell as a new item. 

sales@txjeepspecialties.com
(214)730-4203